Subscribe to email job alerts
Advertise your job vacancies
Prepaid job ad packages
| Job | Normal cost | Discount | Cost | Saving |
|---|---|---|---|---|
| 4 | R2,000 | 27% | R1,460 | R540 |
| 6 | R3,000 | 29% | R2,130 | R870 |
| 8 | R4,000 | 31% | R2,760 | R1,240 |
| 12 | R6,000 | 35% | R3,900 | R2,100 |
Production Support Manager
| Location: | Johannesburg |
| Type: | Permanent |
| Reference: | #GZ61163 |
| Company: | E-Merge IT Recruitment |
This role is ideal for someone who thrives in high-pressure environments, leads with clarity, and takes ownership of operational excellence.
What you’ll do
- Lead and mentor a team of support analysts, providing guidance and fostering growth
- Establish and enforce structured incident, problem, and change management processes
- Act as the primary escalation point for production issues and service disruptions
- Proactively monitor system performance and implement alerting and monitoring strategies
- Coordinate rapid response to incidents, ensuring minimal downtime and business impact
- Serve as the communication bridge between IT and business stakeholders during incidents
- Conduct root cause analysis (RCA) and drive corrective and preventative actions
- Continuously improve support processes, tools, and operational workflows
Qualifications and experience
- Bachelor’s degree in computer science, information systems, or a related field
- ITIL certification or relevant service management training
- Proven experience in a production support / IT operations leadership role
- Strong understanding of:
- Digital platforms and enterprise application environments
- Back-office systems and integrations/ API specific experience required
- Incident, change, and problem management frameworks
- Experience with monitoring tools and ticketing systems (e.g. Jira)
Reference number for this position is GZ61163 which is a permanent position based in Sandton offering a cost to company salary of R1.3m per annum negotiable on experience and ability. Contact Garth on az.oc.egrem-e@zhtrag or call him on 011 463 3633 to discuss this and other opportunities.
Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website www.e-merge.co.za for more great positions.
Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
Posted on 23 Mar 10:33, Closing date 22 May
Or apply with your Biz CV
Create your CV once, and thereafter you can apply to this ad and future job ads easily.
Advertising Sales & Partnership Manager
Johannesburg
Who are weWe are an innovative out-of-home advertising business offering mobile digital billboard solutions, delivering high-impact brand visibility through a scalable...
Who are weWe are an innovative out-of-home advertising business offering mobile digital billboard solutions, delivering high-impact brand visibility through a scalable...
Product Manager
Hartbeespoort, Pretoria, R 22000 - R 27000 per month
This is a contract-based, hybrid role for a Production Manager located in Pretoria, with flexibility for some remote work.
This is a contract-based, hybrid role for a Production Manager located in Pretoria, with flexibility for some remote work.
Green Planet Productions
Business Development Manager
Johannesburg
An exciting and challenging career opportunity for a strong new business developer with the ability to do strategic, high level sales in the beverage and FMCG...
An exciting and challenging career opportunity for a strong new business developer with the ability to do strategic, high level sales in the beverage and FMCG...
Events and Activations Key Account Manager
Johannesburg, R 30000 - R 40000 per month
Who we are: A leading brand experience and activation agency delivering high-impact campaigns, experiential marketing and nationwide roll-outs across South...
Who we are: A leading brand experience and activation agency delivering high-impact campaigns, experiential marketing and nationwide roll-outs across South...
Digital Performance Manager
Johannesburg, Sandton (Illovo)
Role summary: This role owns the day-to-day operational health of the agency's digital performance function.
Role summary: This role owns the day-to-day operational health of the agency's digital performance function.
CBR Marketing Solutions
Assistant Research & Development Manager (FMCG)
Johannesburg
Expat Opportunity | Zambia | FMCG (Confectionery & Baking) Who are weA leading FMCG business with a strong footprint across Africa, focused on producing...
Expat Opportunity | Zambia | FMCG (Confectionery & Baking) Who are weA leading FMCG business with a strong footprint across Africa, focused on producing...
Modern Trade Manager
Johannesburg
Who are we Fast-growing FMCG business in the beverage spaceFocused on strong brands, retail partnerships, and execution excellenceNational footprint across key retail...
Who are we Fast-growing FMCG business in the beverage spaceFocused on strong brands, retail partnerships, and execution excellenceNational footprint across key retail...
Client Services Manager
Springs
Client Services Manager (Insurance Call Centre) African Independent Brokers (AIB) Location: Springs, East Rand (on-site) This isn’t a “keep things...
Client Services Manager (Insurance Call Centre) African Independent Brokers (AIB) Location: Springs, East Rand (on-site) This isn’t a “keep things...
Production Manager
Randburg
We’re hiring: Senior Production Manager (Print and Retail display) Are you a master of bringing creative concepts to life — from print to production floor?...
We’re hiring: Senior Production Manager (Print and Retail display) Are you a master of bringing creative concepts to life — from print to production floor?...
Writing on the Wall
Programme Manager
Johannesburg
A leading technology and financial services consultancy are looking for a seasoned Programme Manager to take ownership of high-impact software delivery programmes.
A leading technology and financial services consultancy are looking for a seasoned Programme Manager to take ownership of high-impact software delivery programmes.
Project Manager
Johannesburg
You’ll take ownership of end-to-end project delivery, working closely with developers, business analysts, and stakeholders to ensure projects are delivered on...
You’ll take ownership of end-to-end project delivery, working closely with developers, business analysts, and stakeholders to ensure projects are delivered on...
Printing Manager
Johannesburg, Benoni
A well-established plastics packaging manufacturer is seeking an experienced Printing Manager to lead and manage its printing department.
A well-established plastics packaging manufacturer is seeking an experienced Printing Manager to lead and manage its printing department.
IT Manager
Johannesburg, Illovo, Sandton
We’re seeking an experienced IT Manager to join our team and oversee the development, implementation and maintenance of our technology infrastructure.
We’re seeking an experienced IT Manager to join our team and oversee the development, implementation and maintenance of our technology infrastructure.
K and K Media
Systems Delivery Coordinator/ Project Manager
Sandton
Are you a highly organised, solution-driven professional who thrives at the intersection of technology, delivery, and collaboration? We’re looking for a Systems...
Are you a highly organised, solution-driven professional who thrives at the intersection of technology, delivery, and collaboration? We’re looking for a Systems...
Production Support Manager
Johannesburg
We’re looking for an experienced Production Support Manager to lead our support function and ensure the reliability, performance, and continuous improvement of...
We’re looking for an experienced Production Support Manager to lead our support function and ensure the reliability, performance, and continuous improvement of...
Mid-weight Event/Activation Account/Project Manager
Johannesburg, Wynberg, Sandton
We are seeking a Mid Weight event/activation project coordinator to support the management of projects and campaigns.
We are seeking a Mid Weight event/activation project coordinator to support the management of projects and campaigns.
a Popular Bunch
Walt Disney Consumer Products Licensing Manager
Sandton, Illovo, Sandton, R 70000 - R 95000 per month
Walt Disney Africa Consumer Products Licensing Manager \ AA Preferred \ based in Sandton or Cape Town \ Package includes generous benefits \ Prerequisites: Tertiary...
Walt Disney Africa Consumer Products Licensing Manager \ AA Preferred \ based in Sandton or Cape Town \ Package includes generous benefits \ Prerequisites: Tertiary...
Embark Recruitment
Manager Centre for Academic Success
Waterfall
STADIO Higher Education is inviting applications for the position of: Manager Centre for Academic Success Key roles and responsibilities: Leadership...
STADIO Higher Education is inviting applications for the position of: Manager Centre for Academic Success Key roles and responsibilities: Leadership...
Event Delegate Acquisition - Cold Calling Specialist
Rivonia
Event Delegate Acquisition - Cold Calling Specialist We’re looking for a confident, energetic salesperson who genuinely enjoys picking up the phone and speaking...
Event Delegate Acquisition - Cold Calling Specialist We’re looking for a confident, energetic salesperson who genuinely enjoys picking up the phone and speaking...
Publishared Pty Ltd
Management Accountant
Vereeniging
General accounting function within a sales and distribution (technical) environment. Role includes preparation of journal entries, maintenance of balance...
General accounting function within a sales and distribution (technical) environment. Role includes preparation of journal entries, maintenance of balance...
PR Account Director
Johannesburg
Who are we: We are a dynamic, integrated agency delivering impactful campaigns across sport, entertainment and brand communications, working with high-profile clients to...
Who are we: We are a dynamic, integrated agency delivering impactful campaigns across sport, entertainment and brand communications, working with high-profile clients to...
Accountant
Johannesburg, Illovo, Johannesburg
Accountant required for Great Stock Photographic Library, situated in the Northern suburbs of Johannesburg.
Accountant required for Great Stock Photographic Library, situated in the Northern suburbs of Johannesburg.
Economics and finance researcher and writer
Centurion
We are looking for an economics and finance researcher and writer to join Broad Media.
We are looking for an economics and finance researcher and writer to join Broad Media.
ART Directors & Designers
Sandton, Bryanston
Art Directors and Designers | Whatif_ We’re not looking for people who “make things look nice.”We’re looking for people who have something to...
Art Directors and Designers | Whatif_ We’re not looking for people who “make things look nice.”We’re looking for people who have something to...
Whatif_
Next