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    AIOps Pre-Sales Consultant

    Remuneration:cost-to-company 
    Location:Pretoria
    Job level:Mid/Senior
    Type:Permanent
    Company:Ad Talent Africa

    Who are we

    We are a leading player in the ICT sector, delivering innovative technology solutions that empower businesses to perform at their best. Our environment is fast-paced, collaborative and built around smart, driven people who thrive on making an impact.

    Who are we looking for:

    A Pre-Sales Consultant, who supports strategic sales and client engagements by aligning technical AIOps related capabilities with business outcomes. The role involves requirement discovery, solution design, tailored demonstrations, proposal development and bid/tender support. The candidate will be instrumental in translating IT operations challenges into unlocking value in AIOps-driven opportunities for enterprise clients.

    What will you do:
    • Client discovery and engagement
    • Solution design and architecture
    • Demonstrations and proofs of value (PoV)
    • Proposal and tender support
    • Internal enablement and training
    • Client relationship management
    What will you need:

    Essential:
    • Minimum 5 - 10 years in a technical pre-sales, solution architecture, or consulting role in IT operations, monitoring, or cloud services
    • Strong working knowledge of AIOps platforms (e.g., ScienceLogic, BigPanda, AppD, Moogsoft, LogicMonitor, Dynatrace)
    • Demonstrable experience supporting enterprise RFPs/RFIs and writing technical content for tenders and proposals
    • Excellent communication skills — both verbal and written — with the ability to present to C-level and technical audiences
    • Deep understanding of ITOM, ITSM and monitoring/observability ecosystems
    • Familiarity with automation tools (e.g. Ansible, Resolve, Runbook Automation), APIs and cloud-native infrastructure
    Preferred Certifications:
    • ServiceNow certified system administrator / implementation specialist
    • AWS/Azure/GCP Cloud Practitioner or Architect-level certification
    • ScienceLogic SL1 certified engineer (or equivalent AIOps platform certification)
    • ITIL foundation or above
    Education:
    • Bachelor’s degree or equivalent in computer science, information systems, engineering, or a related technical discipline (or equivalent experience)
    • APIs
    • Cloud architecture
    • ITIL
    • Presales
    • Tender management


    Posted on 24 Oct 13:06, Closing date 23 Nov

    Ad Talent
    We are niched in the communications industry with offices in Johannesburg and Cape Town from where we service all of South Africa, Africa, the Middle East, Europe and the rest of the world. Our portfolios include Digital, Creative and Client Service in Advertising, Marketing, Media, Public Relations and Corporate Communications.
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