Bookkeeper

Job description

• A minimum of high school diploma or equivalent (required)

• A minimum of relevant qualifications in operations management or facilities management (preferred)

• Certification in health and safety practices

• Minimum two years of experience in a similar role within the security, cleaning, or facilities management industry

• Familiarity with Profit, Velocity, SAP, or similar operational systems (advantageous)

• Intermediate competence in MS Office

• Knowledge of security and cleaning industry standards and practices

• Efficiently handle and resolve client complaints within a 2-hour turnaround time

• Log complaints and address client concerns promptly, escalating to the Area Manager, Key Accounts Manager (KAM), or Regional Director (RD) when necessary

• Manage health and safety incidents with full documentation and investigation completed within 7 days

• Log incidents, notify Area Manager, KAM, and H&S Manager, and track the investigation process

• Coordinate the completion of health and safety forms and obtain confirmation from the H&S Manager

• Ensure compliance with safety regulations through established procedures, regular inspections, and prompt issue resolution

• Process requests for additional chemicals and consumables (outside of the client contract) within 24 hours

• Log requests, obtain client-approved purchase orders (PO), generate sales orders, and send to Area Managers and Stores

• Oversee repairs and removal of broken machinery with a 48-hour turnaround time

• Request make, model, and serial number, log issues, obtain three supplier quotes, secure approvals, and coordinate repairs after PO confirmation

• Engage subcontractors for specialised services outside company capability within a 72-hour turnaround time

• Obtain three quotes, secure approvals, coordinate POs, and oversee subcontractor work

• Generate sales orders and send supplier POs to subcontractors to initiate work

• Ensure subcontractor services meet quality standards and cost efficiency

• Process monthly site chemical and consumable goods requisitions based on the BOQ

Requirements

• Bookkeeping

• Invoices

• SAP

• Stock Taking