Consumer behaviour | Bizcommunity

Consumer behaviour | Bizcommunity

News

Strategy does not win. Execution does

Marketing

Strategy does not win. Execution does

Carni Wilkens, Issued by Dentsu 51 minutes

Philip Cohen of Fofum Brands gives insight into how are doubling down on loyalty while consumers are switching more than ever. (Image: )

Marketing

Loyalty marketing is solving the wrong problem

Philip Cohen 1 day

The hidden constraints of cash in Africa’s SME economy

SMEs

The hidden constraints of cash in Africa’s SME economy

Alan Shannon 10 Apr 2026

Heineken turns exchange rates into shared moments with ‘Bar De Change’ activation

Retail Marketing

Heineken turns exchange rates into shared moments with ‘Bar De Change’ activation

10 Apr 2026

Sober curiosity movement on the rise as South Africans relook drinking patterns

Food & bev. services

Sober curiosity movement on the rise as South Africans relook drinking patterns

9 Apr 2026

Checkers Hyper enters a new era with opening of in-store Nespresso Coffee Experience

FMCG

Checkers Hyper enters a new era with opening of in-store Nespresso Coffee Experience

7 Apr 2026

Back to basics: The retail fundamentals that drive real outcomes

Retail

Back to basics: The retail fundamentals that drive real outcomes

Olav Westphal, Issued by Vicinity Media 1 Apr 2026

Social Media

The influence era: Why creators are rewriting the rules of marketing

Michael Cost 1 Apr 2026

Data drives excellence and growth

Research

Data drives excellence and growth

Issued by On the Dot 30 Mar 2026

Why brands are producing more content but connecting with fewer people

Marketing

Why brands are producing more content but connecting with fewer people

Musa Kalenga, Issued by Brave Group 30 Mar 2026

SA’s furniture sector must adapt and innovate

Fashion & Homeware

SA’s furniture sector must adapt and innovate

30 Mar 2026

From Test Kitchen to Tswalu: Luke Dale Roberts to open landmark destination restaurant

Food & Wine

From Test Kitchen to Tswalu: Luke Dale Roberts to open landmark destination restaurant

27 Mar 2026

Branding

Top brands boost SA's economy with R771bn

27 Mar 2026

Simplicity is the new hallmark of quality in food choices

Health & Safety

Simplicity is the new hallmark of quality in food choices

27 Mar 2026

Artificial intelligence is reshaping customer experience at every touchpoint, but brands that win will be those that balance smart automation with genuine human connection. (Image supplied)

Artificial Intelligence

5 ways AI is transforming CX

Terena Chetty 27 Mar 2026

Convenience retail is saving forecourts from fuel-driven decline

FMCG

Convenience retail is saving forecourts from fuel-driven decline

26 Mar 2026

TFG partners with PayJustNow for in-store payment flexibility

Banking & Finance

TFG partners with PayJustNow for in-store payment flexibility

25 Mar 2026

Black Friday-Cyber Monday 2026 strategy starts with data

Research

Black Friday-Cyber Monday 2026 strategy starts with data

Issued by DUO Marketing + Communications 25 Mar 2026

The 'experience economy' has arrived as consumers' expectations shift

Trends

The 'experience economy' has arrived as consumers' expectations shift

Adheesh Ori 25 Mar 2026

The hidden costs behind e-commerce convenience

E-commerce

The hidden costs behind e-commerce convenience

Nancy Dusani 24 Mar 2026

Why South African SMEs are ditching traditional IT models

SMEs

Why South African SMEs are ditching traditional IT models

Sudesh Pillay 23 Mar 2026

South Africans embrace the power of pre-owned luxury goods

Sales

South Africans embrace the power of pre-owned luxury goods

23 Mar 2026

How e-commerce is transforming the retail, media and ICT landscape in SA

E-commerce

How e-commerce is transforming the retail, media and ICT landscape in SA

Lungelo Dlamini 23 Mar 2026

Bonita Christie, business unit director, Publicis Commerce Experiential, explores the changing role experiential marketing for brands (Image supplied)

Magazines

The new job of experiential as the basket comes under pressure

Bonita Christie 20 Mar 2026

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

CRM

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

20 Mar 2026

Research

Brand intelligence for a competitive advantage

Issued by BMi Research 19 Mar 2026

Beyond the badge: Why cheaper car brands aren’t the real disruptor

Automotive

Beyond the badge: Why cheaper car brands aren’t the real disruptor

Liezel Jonkheid 18 Mar 2026

On the Dot Door2Door: New research findings 2026

Research

On the Dot Door2Door: New research findings 2026

Issued by On the Dot 18 Mar 2026

EXCLUSIVE | Bigger isn't always better: The secret behind Edgars' comeback

Retailers

EXCLUSIVE | Bigger isn't always better: The secret behind Edgars' comeback

Evan-Lee Courie 16 Mar 2026

Dentsu SSA adds transformation firepower with Laurelle Simonetti

Branding

Dentsu SSA adds transformation firepower with Laurelle Simonetti

Issued by Dentsu 11 Mar 2026

SA's FMCG brands adapt to health and convenience strategies

FMCG

SA's FMCG brands adapt to health and convenience strategies

10 Mar 2026

Melissa Dempster to lead Toys R Us and Babies R Us

Design & Manufacturing

Melissa Dempster to lead Toys R Us and Babies R Us

6 Mar 2026

AI is resetting the rules of growth in consumer packaged goods

Packaging

AI is resetting the rules of growth in consumer packaged goods

Issued by NielsenIQ 5 Mar 2026

Castle Lite cracks cold case

Advertising

Castle Lite cracks cold case

5 Mar 2026

CMOs drowning in data, starved for decisions

Marketing

CMOs drowning in data, starved for decisions

Max Flajsner, Issued by Incubeta 5 Mar 2026

Festive focus pays off as NAD malls close 2025 on a high

Retailers

Festive focus pays off as NAD malls close 2025 on a high

Issued by Catchwords 3 Mar 2026

Carat South Africa named Media Agency of the Decade by Scopen

Advertising

Carat South Africa named Media Agency of the Decade by Scopen

Issued by Dentsu 25 Feb 2026

NielsenIQ unveils real-time Ramadan insights across MEA

Research

NielsenIQ unveils real-time Ramadan insights across MEA

25 Feb 2026

Epic Outdoor unlocks the final piece of the funnel with national Shell Retail Network

OOH

Epic Outdoor unlocks the final piece of the funnel with national Shell Retail Network

Issued by Epic Outdoor 23 Feb 2026

Mr D accelerates multi-category retail strategy with Absolute Pets partnership

Food & bev. services

Mr D accelerates multi-category retail strategy with Absolute Pets partnership

Issued by aHead Marketing Services 19 Feb 2026

Gen Z is changing how consumers discover, trust and buy from brands. Ella Thomas, global sector specialist for consumer staples at Schroders, explores how this shift is reshaping loyalty, trend cycles and the future of consumer growth. (Source: )

Youth Marketing

Gen Z is reshaping the consumer playbook, from loyalty to algorithms

Ella Thomas 18 Feb 2026

O&L BrandX MD Patricia Hoeksema.

Marketing

AI slop hits Africa - Insights from Namibia

Patricia Hoeksema 18 Feb 2026

Michel van Rijmenant, Chimera Creative, CEO and creative director says the question facing creative agencies today isn’t whether technology will change our industry but whether creativity will remain central to shaping what comes next (Image supplied)

Advertising

#BizTrends2026 | Chimera Creative’s Michel van Rijmenant: A new renaissance of creativity

Michel van Rijmenant 12 Feb 2026

AMF launches first Cape Town networking event and Project Mentor chapter

Advertising

AMF launches first Cape Town networking event and Project Mentor chapter

Issued by Advertising Media Forum 11 Feb 2026

From gas pumps to grocery hubs: The future of SA's forecourts

Retail Services

From gas pumps to grocery hubs: The future of SA's forecourts

Karen Keylock 10 Feb 2026

F45's Karen Loader explains how functional fitness, strength, pilates and recovery are reshaping sports marketing (Image supplied)

Marketing

#BizTrends2026 | F45's Karen Loader: 3 pillars reshaping sports marketing

Karen Loader 9 Feb 2026

#BizTrends2026 | Second Rodeo's Dan Brocklebank: Why the most important marketing trend for 2026 is not new at all

Marketing

#BizTrends2026 | Second Rodeo's Dan Brocklebank: Why the most important marketing trend for 2026 is not new at all

Dan Brocklebank 5 Feb 2026

Bibi Bonnecwe, Executive Creative Director at Brave Group looks at why in 2026 human truths matter more than marketing trends (Image supplied)

Advertising

#BizTrends2026 | Brave Group’s Bibi Bonnecwe: Why human truths matter more than marketing trends

Bibi Bonnecwe 5 Feb 2026

South African consumers reset the rules for FMCG

FMCG

South African consumers reset the rules for FMCG

Zak Haeri, Issued by NielsenIQ 5 Feb 2026

Tru-Cape hosts Harvard students for hands-on UK apple market research

Agriculture

Tru-Cape hosts Harvard students for hands-on UK apple market research

3 Feb 2026