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    Residence Manager

    Remuneration:R8500 - R9500 per month negotiable depending on experience 
    Location:Johannesburg
    Remote work:Some remote work allowed
    Job level:Mid
    Own transport required:Yes
    Travel requirement:Occasional
    Type:Contract

    We’re looking for a full-time warm, proactive individual to manage the daily operations of short-term rental residences , while also supporting the owner with tasks related to hospitality and a media-focused business. The ideal candidate is kind, organised, and thrives on creating seamless experiences for both guests and colleagues..

    Multi-residence operations
    • Oversee daily operations including guest check-ins, check-outs, and concierge services
    • Inspect each residence before and after guest stays to ensure standards are met
    • Check for maintenance issues during inspections and timeously arrange for repairs or servicing
    • Handle guest reservations, billing, and communication with professionalism
    • Drive bookings through platform management and local partnerships
    • Maintain a peaceful, high-quality atmosphere for all guests and staff
    • Supervise and motivate 1–2 permanent staff and any ad hoc support staff as needed
    • Coordinate with vendors, service providers, and contractors across locations
    • Track and manage inventory of guest house supplies, linen, and equipment
    • Conduct regular property audits and spring-cleaning schedules
    Owner support (operations and marketing)
    • Manage the owner’s schedule, emails, and key follow-ups
    • Assist with social media planning, content, and engagement
    • Support outreach, partnerships, and PR in a media-focused business
    • Coordinate events, travel logistics, and administrative tasks
    • Act as liaison between the owner and key stakeholders
    Ideal candidate
    • Naturally warm, observant, and solutions-oriented
    • Highly organised, proactive, and detail-focused
    • Strong communicator with excellent interpersonal skills
    • Confident in coordinating maintenance, vendors, and contractors
    • Lives off-site but within close reach of Sandton
    • Experience in hospitality, media, or marketing is an advantage
    • References from previous hospitality or assistant roles
    • Fluent in English
    • Advantageous: Some knowledge of any one of German, French, Dutch, or any other language common among our international guests
    • Advantageous: Knowledge and experience with meal preparation


    Posted on 30 Jun 09:43, Closing date 26 Jul

    Apply by email

    work@starquo.com

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