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South Africa

Results for customer+expectation

News

Source:
Healthcare
SA medical schemes showing signs of recovery, study finds

7 Feb 2023

#BizTrends2023: Greater online retail expectations and a changing basket at checkout
Retail
#BizTrends2023: Greater online retail expectations and a changing basket at checkout

Frederik Zietsman 9 Jan 2023

Optimising efficiency and improving profits with geospatial data
Marketing & Media
Optimising efficiency and improving profits with geospatial data

Marna Roos, Issued by AfriGIS 9 Dec 2022

Source: © firmbee.com Creative thinking, technology and people are the next big thing in business and together they are set to shape success
Marketing & Media
Creativity: the driving force of modern business

Mandisa-Ntloko Petersen 26 Sep 2022

Source: Mastercard.
Finance
Tokenised payment transactions to exceed 1tn globally by 2026

18 Jul 2022

How payment solutions are revolutionising WhatsApp and enhancing CX
Marketing & Media
How payment solutions are revolutionising WhatsApp and enhancing CX

Shaun van Rooyen 14 Jul 2021

Harkrishan Singh, director of application development, AlphaCodes
Finance
The new reality for financial services

Harkrishan Singh 21 Apr 2021

Covid-19 has changed consumers expectations
Entrepreneurship
Covid-19 has changed consumers expectations

Nathalie Schooling 1 Jul 2020

Image source: Gallo/Getty Images.
Marketing & Media
Welcome to a new customer experience world

Paul McIntyre 13 Dec 2019

#ExperienceAdvantage: Closing the experience gap in the feedback economy - Kantar
Marketing & Media
#ExperienceAdvantage: Closing the experience gap in the feedback economy - Kantar

Leigh Andrews 30 Oct 2019

Kantar's Molenaar (second) and Cador (third) with the rest of the the morning's speakers, coverage on the rest to follow soon!
Marketing & Media
#ExperienceAdvantage: The secret to winning in the age of experience

Leigh Andrews 29 Oct 2019

A no-fail way to get your product to market
Retail
A no-fail way to get your product to market

Alan Hockey 12 Sep 2019

How interior décor helps create immersive retail experiences
Retail
How interior décor helps create immersive retail experiences

1 Jul 2019

Image source: Gallo/Getty
Finance
Customer experience will make or break traditional banks

27 Mar 2019

#BizTrends2019: Top mobile trends for the 2019 consumer
ICT
#BizTrends2019: Top mobile trends for the 2019 consumer

Lynette Hundermark 17 Jan 2019

Chief marketers believe their jobs are at risk if customer experience strategies fail
Marketing & Media
Chief marketers believe their jobs are at risk if customer experience strategies fail

2 May 2018

Retailers, shopping malls power through festive spending binge
Retail
Retailers, shopping malls power through festive spending binge

2 Feb 2018

Joe Fuster
Marketing & Media
#CEMAfrica2017: ‘Remember that I'm human' - your customer

Louise Marsland 21 Aug 2017

Consumer spending to drive compelling F&B offerings
Retail
Consumer spending to drive compelling F&B offerings

17 Jul 2017

South African Customer Satisfaction Index shows fondness for fast foods
Retail
South African Customer Satisfaction Index shows fondness for fast foods

22 Jun 2017

bacho12345 © –
Retail
Woolworths tops 2016 Customer Satisfaction Index with most satisfied customers

20 Apr 2017

Source: TGCSA
Tourism & Travel
Surge in graded establishments in 2016

28 Nov 2016

Gamification: improving service delivery in digital business
ICT
Gamification: improving service delivery in digital business

8 Nov 2016

Ocean Basket comes out tops in the SA Customer Satisfaction Index for Restaurants
Retail
Ocean Basket comes out tops in the SA Customer Satisfaction Index for Restaurants

2 Sep 2016

Ensuring customer retention through the trust journey
Marketing & Media
Ensuring customer retention through the trust journey

11 Jul 2016

Jessica Tennant
Retail
#DesignMonth: Adrian Morris on designing localised experiences

Jessica Taylor 3 Feb 2016

Image via Pexels
Marketing & Media
Stay nimble and make loyalty trends happen

Ros Siddle 8 Oct 2015

[Beyond Retail 2015] Reinventing the business model
Retail
[Beyond Retail 2015] Reinventing the business model

16 Sep 2015

sheelamohan via
ICT
Contact centres: cog in the machine or customer experience hub?

19 May 2015

Evolving from multi-channel to true omni-channel experiences
Marketing & Media
Evolving from multi-channel to true omni-channel experiences

Lynette Hundermark 16 Mar 2015

SA banks' customer satisfaction index improves
Finance
SA banks' customer satisfaction index improves

4 Mar 2015

Patrick Carmody
Marketing & Media
The unsexy secret of great service: containing the system

Patrick Carmody 1 Dec 2011

Interbrand releases 100 "Best Global Brands"
Marketing & Media
Interbrand releases 100 "Best Global Brands"

16 Sep 2010

Unified, consistent messaging and the digital media fit
Marketing & Media
Unified, consistent messaging and the digital media fit

6 Oct 2009

Marketing & Media
Customer satisfaction increases in the telecommunications industry

Issued by Synovate 9 Nov 2006

Marketing & Media
10 steps for successful corporate branding

Martin Roll 4 Aug 2004

Marketing & Media
New Intranet offers business management

1 Jun 2004

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