Receptionist

Key roles and responsibilities:

• The Receptionist will perform 60% receptionist duties and 40% administrative duties as per management discretion.
• Attend to visitors and deal with inquiries on the phone, email, and face to face.
• Supply information regarding STADIO to the public, students, parents, and customers
• Answer the telephone, screen, and direct calls
• Take and relay messages accurately
• Greet persons entering STADIO and direct them to the correct destination
• Deal with queries from students and customers
• Organise and coordinate the usage of venues and boardroom
• Update and maintain telephone list for distribution to staff
• Ensure whereabouts of staff movements in and out of STADIO
• Provide general administrative and clerical support
• Fully understand the details of the STADIO portfolio of educational programmes

Minimum requirements

• Higher education experience (advantageous)
• Previous experience in a similar position
• Knowledge of customer service
• Ability to operate a switchboard
• Additional language would be advantageous


Key attributes:

• Excellent communication skills
• Focus on customer service
• Excellent organisational and problem-solving skills
• Customer service orientation
• Professional personal presentation
• Quick learner



Qualifications and experience:

• Grade 12
• Relevant administration qualification (advantageous)

Posted on 18 Sep 10:24, Closing date 30 Sep