Account Executive

Job description

As an Account Executive, you will play an important role in managing client relationships and ensuring the successful delivery of advertising campaigns across a variety of channels.


You will be responsible for understanding client needs, briefing creative teams, and overseeing the day-to-day priorities of the business and project execution.


Key responsibilities:


Client Relationship Management


·Build, and maintain, strong Client relationships


·Understand client business objectives and marketing goals


·Effectively communicate with clients, providing regular updates and addressing their needs


Briefing and Project Management


·Gather detailed client briefs and, together with the Account Director, translate them into actionable briefs for the creative studio, production, or strategy


·Oversee project timelines, ensuring deadlines are met and tasks are completed expediently, efficiently and excellently


·Review creative deliverables to ensure alignment with client expectations and brand guidelines


Communication and collaboration


·Collaborate effectively with internal teams, including creative, production, and strategy


·Timeously communicate project status updates to clients and internal stakeholders


·Foster a positive, inclusive and collaborative work environment


Attention to Detail


·Ensure accuracy and consistency across all project deliverables


·Pay close attention to details, such as deadlines and client specifications


·Proofread and edit all materials before sending to clients


Problem-Solving and Adaptability:


·Identify and resolve issues that may arise during project execution


·Quickly escalate issues being managed, or those requiring senior intervention


·Be adaptable and able to adjust to changing priorities and challenges


Additional Responsibilities include:


·Updating and maintaining status reports, ensuring the status of each element of every campaign is clearly understood


·Provide regular updates to clients on the progress of their campaigns, including key metrics, challenges, and successes


·Contact Reports: Maintain records of all client interactions, including meeting notes, emails, text messages, and phone calls.


·Ensure all creative work is accurate and delivered within agreed deadlines


·Oversee the creative process to ensure the final product meets the client's brief and is delivered on time


·Understanding omnichannel communication, ensuring the agency's campaigns effectively integrate across multiple channels, including social media, in-store, direct, digital and traditional advertising channels


·Ensuring CEs are developed, signed off by client, and timeously billed in accordance with the parameters agreed between client and agency


·Handling contractual aspects of client relationships, including developing, signing, and invoicing contracts.

Qualifications

• Bachelor’s degree in marketing, advertising, or a related field

Experience

• 2-3 years’ experience in advertising or a similar industry

Desired Skills


·Strong understanding across all communication channels and platforms, including digital, print, and broadcast media


·Excellent communication and interpersonal skills


·Strong organizational and time management skills


·Proactive and results-oriented approach


·Strong work ethic and commitment to delivering exceptional client service

Posted on 01 Aug 15:13, Closing date 30 Aug