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South Africa’s top 10 fast food outlets include one pizza restaurant, Debonairs, and three primarily beef-focused establishments, McDonald’s, Spur and Burger King, down from five beef places last year.
According to Maps*, Pedro’s and Fish and Chip Company have made it into the top 10 as two of the fastest-growing restaurants.
While the Top 10 shows some variability, they have remained relatively consistent over time.
Beef eaters show stronger brand loyalty than chicken eaters.
With Wimpy and Steers dropping from the top 10, it cuts monthly unique beef customers eating at the top 10 from 6.7 million to 5.2 million people.
In contrast, chicken-focused brands in the top 10—KFC, Chicken Licken, Hungry Lion, Pedro’s, and Nando’s—see an increase from 14.8 million to 15.5 million unique customers.
We really love our KFC: one in four South Africans dined at KFC last month.
More people eat at KFC than the combined customer count of six other outlets in the top 10.
KFC attracted over 10 million customers in the past month, yet only 16% visit weekly, one of the lowest repeat rates among the top 10 QSRs, alongside Hungry Lion.
In contrast, Nando’s and McDonald’s enjoy nearly 30% weekly visit rates from their customers. Still, KFC’s massive reach means it has more weekly visitors than Nando’s entire monthly customer base.
"Fast food is deeply embedded in South African culture, with half the adult population indulging each year and 20 million doing so monthly," says Andrew Fulton, director at Eighty20, the data science and consumer analytics business that examined the country’s fast food dining habits, the country’s preferred protein choices and the top 10 fast food outlets.
Fulton says their data shows just how dominant the top 10 brands are, especially KFC, and how demographic and income factors shape where South Africans choose to eat.
“These insights are vital for brands competing in an increasingly dynamic quick service restaurant landscape.”
Eighty20’s analysis of South Africa’s fast food habits reveals clear demographic preferences across income and age groups.
*The data science and consumer analytics business used data from several sources, including Maps, the nationally representative survey of 20,000 people conducted by the MRF.