More than 10-million consumers cannot repay their debt

Source: GroundUp and The Outlier.

But more and more South Africans are borrowing money just to survive. The National Financial Ombud Scheme says that credit is shifting “from a tool for upward mobility to a survival mechanism”.

A third of South African borrowers have impaired debt: they have missed three or more debt payments, have an adverse listing on their credit report, and/or face legal action.

The number of consumers with impaired debt has increased from 9.9 million in 2022 to 10.5 million in 2025.

Good news though, is that the number of consumers with good standing debt (those who have missed two or fewer instalments) is also on the increase: 2.1-million more consumers had good standing debt in 2025 than in 2021.

Also read: The debt trap and how to get out of it

Chart produced by The Outlier in partnership with GroundUp