Customer feedback | Bizcommunity

Customer feedback | Bizcommunity

News

Source: Archive

Travel

FlySafair launches Lindi, a new AI travel assistant

11 Jun 2025

Liezel Jonkheid is the director and founder of the Consumer Psychology Lab. Source: Supplied.

CRM, CX, UX

Transform your business culture through customer experience

Liezel Jonkheid 6 Jun 2025

Amazon.co.za expands its offering with everyday essentials

E-commerce

Amazon.co.za expands its offering with everyday essentials

3 Jun 2025

Instant delivery: How SA logistics is transforming to meet consumer demands

Logistics & Transport

Instant delivery: How SA logistics is transforming to meet consumer demands

Robin Fredericks 25 Apr 2025

How to get to the customer insights that matter

Research

How to get to the customer insights that matter

Liezel Jonkheid 22 Apr 2025

Pick n Pay opens new supermarket at Westown Square, KZN

Retailers

Pick n Pay opens new supermarket at Westown Square, KZN

28 Mar 2025

The secret weapon of successful restaurants: strategic menu innovation

Food & bev. services

The secret weapon of successful restaurants: strategic menu innovation

12 Mar 2025

Shifting expectations - steering through the logistics of change in South Africa

Logistics & Transport

Shifting expectations - steering through the logistics of change in South Africa

Pia Knežević 10 Mar 2025

Why brands should stop hiding from their customers

CRM, CX, UX

Why brands should stop hiding from their customers

Issued by BrandLove 6 Mar 2025

Altitude Wealth sees global potential in BooYaa Golf

Sport

Altitude Wealth sees global potential in BooYaa Golf

18 Feb 2025

Pick n Pay launches ‘Smart Shopper Price Palooza’, providing more rewards

Retailers

Pick n Pay launches ‘Smart Shopper Price Palooza’, providing more rewards

13 Feb 2025

Leroy Merlin partners with AfriGIS to build SA’s first integrated services marketplace

Fashion & Homeware

Leroy Merlin partners with AfriGIS to build SA’s first integrated services marketplace

Issued by AfriGIS 29 Jan 2025

#BizTrends2025: Old Mutual FOR SME - Global outlook relevant to the local South African economy

Trends

#BizTrends2025: Old Mutual FOR SME - Global outlook relevant to the local South African economy

Nobesuthu Ndlovu, Issued by Old Mutual SMEgo 13 Jan 2025

How and when to conduct a thorough competitor analysis

SMEs

How and when to conduct a thorough competitor analysis

Gugu Mjadu, Issued by Business Partners Limited 17 Dec 2024

E-commerce: the game changer driving business growth in SA

E-commerce

E-commerce: the game changer driving business growth in SA

Mandisa Guliwe 10 Dec 2024

Why delivery transparency matters

Retail Services

Why delivery transparency matters

10 Dec 2024

From dive to thrive: How PR can resuscitate a launch flop

PR & Communications

From dive to thrive: How PR can resuscitate a launch flop

Emma Rijkers, Issued by Hook, Line & Sinker 29 Nov 2024

The importance of agile rewards programmes during times of economic uncertainty

Banking & Finance

The importance of agile rewards programmes during times of economic uncertainty

Kgomotso Zaake 4 Nov 2024

Melon Mobile founder and CEO Calvin Collett spoke candidly about the MVNO's ambitions.

Telecoms & Networks

Melon Mobile reintroduces itself as a network disruptor

Lindsey Schutters 1 Nov 2024

How customer reviews shape Black Friday buying decisions

Retail Marketing

How customer reviews shape Black Friday buying decisions

Issued by Hellopeter 1 Nov 2024

Maximising ROI in education: Aligning employee learning paths with corporate strategy

Higher Education

Maximising ROI in education: Aligning employee learning paths with corporate strategy

Dr Ridwaan Asvat, Issued by Regent Business School 9 Oct 2024

The Crazy Store opens 500th store at Bayside Mall, Cape Town

Retailers

The Crazy Store opens 500th store at Bayside Mall, Cape Town

30 Sep 2024

See beyond the competition: Analyse, understand and compete

Digital

See beyond the competition: Analyse, understand and compete

Issued by Location Bank 30 Sep 2024

Brave Group releases Forge, an AI-driven solution for marketers

Artificial Intelligence

Brave Group releases Forge, an AI-driven solution for marketers

Issued by Brave Group 20 Sep 2024

How customer reviews are shaping e-commerce: Join Rogerwilco’s free webinar

CRM, CX, UX

How customer reviews are shaping e-commerce: Join Rogerwilco’s free webinar

Issued by Rogerwilco 9 Sep 2024

Branding

Santam's lifestyle-focused brand message brings it into a new era; retains yellow umbrella logo

4 Sep 2024

Capitec is one of the cornerstone AWS clients in South Africa

Technology

Capitec says payday outages will be solved ‘in a few months’

Lindsey Schutters 3 Sep 2024

Meridian Wine Merchants named SA's Top liquor Supplier

Food & bev. services

Meridian Wine Merchants named SA's Top liquor Supplier

2 Sep 2024

Breathe life into customer journey mapping and optimise the moments that matter

CRM

Breathe life into customer journey mapping and optimise the moments that matter

Martie De Beer 12 Aug 2024

The Ebony+Ivory approach to data-driven success

Digital

The Ebony+Ivory approach to data-driven success

Paul Middleton, Issued by Ebony+Ivory 26 Jul 2024

E-commerce

South African online shoppers favour fashion and food in digital cart

15 Jul 2024

Cape Town, OR Tambo secure top spots among world's best airports

Travel

Cape Town, OR Tambo secure top spots among world's best airports

11 Jul 2024

Mastering effective communication in small business is the key to success

SMEs

Mastering effective communication in small business is the key to success

Denise Maré, Issued by SAICA 9 Jul 2024

Northlink College launches The Link Show episode 3: The World of Entrepreneurship

Higher Education

Northlink College launches The Link Show episode 3: The World of Entrepreneurship

Issued by Northlink College 9 Jul 2024

Vicinity Media: How we use DOOH in our retail solution

Retail

Vicinity Media: How we use DOOH in our retail solution

Sharné Daniels, Chanté Naidoo & Olav Westphal, Issued by Vicinity Media 5 Jul 2024

How to scale your fulfilment capacity to meet growing customer demand

E-commerce

How to scale your fulfilment capacity to meet growing customer demand

26 Jun 2024

How to handle customer complaints

CRM

How to handle customer complaints

21 Jun 2024

Lessons learned from successful SMEs in South Africa over the past 27 years

SMEs

Lessons learned from successful SMEs in South Africa over the past 27 years

Issued by Pnet 19 Jun 2024

Tunnel vision of funnel vision?

Employer Branding

Tunnel vision of funnel vision?

Issued by icandi CQ 7 Jun 2024

#YouthMonth: Keagile Tabane makes a splash with Gourmet Ice & Co

Youth Month

#YouthMonth: Keagile Tabane makes a splash with Gourmet Ice & Co

Evan-Lee Courie 6 Jun 2024

How Air France is leveraging generative AI for next-gen customer service

Tourism

How Air France is leveraging generative AI for next-gen customer service

4 Jun 2024

Top South African restaurants plagued by fake Google reviews

Hospitality

Top South African restaurants plagued by fake Google reviews

Issued by Hellopeter 21 May 2024

Hellopeter celebrates 24 years with R20K monthly giveaway

Online Media

Hellopeter celebrates 24 years with R20K monthly giveaway

Issued by Hellopeter 20 May 2024

5 tips to build personalised engagement with your customers

CRM

5 tips to build personalised engagement with your customers

16 May 2024

10 tips to transform your side hustle into a successful small business

How To Start Up

10 tips to transform your side hustle into a successful small business

Issued by Domains.co.za 23 Apr 2024

SA's resilient retail sector bounces back to pre-Covid levels

Retail

SA's resilient retail sector bounces back to pre-Covid levels

9 Apr 2024

Marketing

#Exclusive: Ethics in marketing - Just because you can, should you?

Anisa Fielding 18 Mar 2024

Empowered and inspirational women: The entrepreneurial journey of Zanele Maduna

Community

Empowered and inspirational women: The entrepreneurial journey of Zanele Maduna

Issued by SAICA 1 Mar 2024

Southern Oil innovates with canola oil waste turned into animal feed

Agro-processing

Southern Oil innovates with canola oil waste turned into animal feed

4 Mar 2024