Technology News South Africa

Narrowing the digital divide in southern Africa

Community Services Platform for wireless cities looks set to narrow southern Africa's digital divide.

City Live, in partnership with Eclipse Multiplay of South Africa, intend distributing their Community Service Platform (CSP) in the South African market. Considerable international interest greeted the CSP in Belgium where it was developed in close conjunction with i-City, said to be the world's largest living laboratory for mobile applications and services. i-City, which is based in Hasselt, Flanders, was founded by Siemens, Fujitsu Siemens, Microsoft, Telenet, Concentra Media and the Flemish Authority in 2004 to serve as a living testing ground for convergent technology.

Convergent technology

Convergent technology refers to the creative blending and application of diverse technological innovations, including digital use of voice, video, data, and web services over a single platform. Convergence has radically changed the ICT landscape, blurring technical boundaries and consumer target groups. Many organisations and local authorities are repositioning themselves to enhance service delivery and customer experiences and are looking out for additional services to offer added value without incurring major risks or cash lay-outs.

This is where company's Community Services Platform offers a new perspective for the way into the future.

Wireless cities

In southern Africa, local and regional authorities play an important role in distributing the Internet and narrowing the ever-growing digital divide. Cities and urban councils have been enablers in the distribution of electricity, water, roads and other basic services and infrastructure and have become drivers for economic development and prosperity.

The Internet has now internationally become the core infrastructure of economic and social development. Cities and communities all over the globe deploy citywide broadband wireless networks that connect them and their communities to the Web. Through their participation in this process, these communities have become wireless cities, using already existing and growing mobile devices in the hands of their citizens to close the digital gap in society and to create new jobs and opportunities.

Community Services Platform

Community Services Platform is claimed to be a unique software implementation and managed service that provides an end-to-end solution to deliver applications and services to mobile subscribers. City Live's Mobile Cities Program (MCP) is claimed to take it a step further, enabling citizens to easily access it and to use its capabilities to empower themselves in many ways. In 2006, this program was nominated “Best Technology Foresight” at the World Communications Awards. This award gives recognition to individuals and organisations that help to shape the world of tomorrow through creative development of innovations.

The City Live platform is said to contain a wide range of opportunities for users, including:
* An open software platform to easily develop, deploy and operate their services on PCs and handsets, including laptops and mobile phones;
* A basic set of applications for use in digital cities and a software development kit;
* A worldwide eco-system of developers who continuously develop new applications;
* A global collective knowledge platform of all member cities, universities and technology partners;
* A marketing platform that helps position the city in its local region and globally;
* Applications offered with the company's platform include community safety, traffic management, field force automation, social networking, healthcare, communications, local news and entertainment.

Collective intelligence

Just as communities build wireless city networks to facilitate the exchange of information and enable new social and economic transactions, the company builds a network of wireless cities on one common and open technological basis to accelerate the exchange of information and enable new social and economic transactions for each member community. This allows them to benefit from opportunities and ideas, and learn from mistakes made by other users elsewhere.

Political impact and opportunities with the Community Services Platform

Through its Community Services Platform and Community Applications, cities can embrace a new model where they engage the community in continuous online dialogue about all aspects affecting the community. It facilitates more frequent feedback and allows them to change course much faster when needed.

Not only does it improve public services, but it also enables citizens to participate in decisions that impact on their lives. Consider the scenario if cities could ask citizens to take pictures of holes in the road with their mobile phones where the need for repairs is urgent. The platform offers you the technology and knowledge to facilitate this citizen feedback in an easy way.

2010 FIFA World Cup

The benefits of this rollout for cities and towns that will host the 2010 FIFA World Cup are enormous. Tourists will be able to access information provided by digital cities on diverse topics such as weather forecasts, locations of facilities, restaurants and accommodation, information on their respective national football teams and general tourist information. In addition, because it is mobile, they will take the South African experience back home with them.

For more information, go to http://www.eclipsemultiplay.co.za/.

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