Now in its fifth year, the initiative identifies and rewards staff who display creative thinking and come up with innovations to ensure more efficient and effective systems and procedures.
The following innovations were awarded R1 million each respectively:
According to Michael Jordaan, CEO of FNB, innovation can either be a new approach to an old process or a totally novel idea. "Innovation and customer service are at the core of our business. We continually encourage and reward innovation, as we believe this helps to entrench our philosophy of entrepreneurship. Every day we strive to develop more helpful client innovations. Innovations like these make a difference to how we efficiently service our customers," he said.
The competition does not serve merely as a suggestion scheme because the processes must have been implemented over a period of months. To date 34 000 ideas were received with 2 500 of these innovative ideas being implemented, the interest shown through the life of this campaign demonstrates the innovative thinking and entrepreneurial spirit lived by staff.
“We believe that it is people who make things happen and our Innovators campaign empowers and recognises people who are willing to challenge the status quo. We are proud that it fosters collaboration between colleagues and improves risk-taking in the organisation," says Jordaan.
Jordaan believes in innovation and the importance to embrace the possibilities that new technological developments bring. “However, we should never forget the basic principles of business and the fact that any new service that we introduce has to address a need required by our customers. This is ultimately what FNB Innovators hopes to achieve continually," he concludes.
