From mobile banking to digital democracy: Technology helps economic freedom

Author: Vivian Herbst, Software Development Manager for BET Software

Mobile banking has helped a lot. Services like MTN Mobile Money, Vodacom’s M-Pesa, and other digital wallets make it easier for people to send and receive money, save, or even borrow small amounts. This helps especially those who live in rural areas or have low incomes. Now, many people who could not use normal banks have better control over their money. They can grow small businesses, support their families, and make financial choices more freely.

But technology is not only about banking. It also helps with daily life. A good example is EskomSePush, a popular app that tells people when loadshedding will happen. In South Africa, power cuts can stop people from working or studying. This app helps everyone plan their day better. It has also helped neighbours to connect. People often use the app to check if others nearby have power problems before they contact the municipality. This shows how simple technology can help people feel more in control and more connected to their community.

There are still challenges, though. Not everyone has access to good internet or a smartphone. Some people also need help learning how to use technology safely. To make sure technology helps everyone, we need better internet access everywhere, good training, and clear rules to protect people online.

As we celebrate Freedom Month, let's remember that technology is more than just a tool. It helps build a fair and free future. When used properly, technology can help more South Africans find their voice, earn money, and choose their own path.