Personalisation | Bizcommunity

Personalisation | Bizcommunity

News

Food & bev. services

What McDonald’s SA’s new CMO plans next: A customer-first, digitally-driven brand

Evan-Lee Courie 57 minutes

CMO Council's Marketing’s Power Partners: AI and the Human Essence report explains why AI alone doesn’t deliver growth (Image source: © 123rf )

Marketing

Why AI alone doesn’t deliver growth - it needs human marketers

29 Apr 2026

If you’re running an ordinary webinar in 2026, you are wasting your time, and most likely other people’s too(Image supplied)

Events & Conferencing

How to host a successful online event in 2026 - its not what you think

Nella Etkind 28 Apr 2026

AI reshapes tourism visibility: Industry urged to integrate systems

Tourism

AI reshapes tourism visibility: Industry urged to integrate systems

Robin Fredericks 21 Apr 2026

Marketing

The cashback arms race: Why your loyalty programme is a brand tax

Mosa Ntwampe, Issued by Brave Group 20 Apr 2026

Need a new personal shopping assistant? Pixie on Sixty60 has you covered

Technology

Need a new personal shopping assistant? Pixie on Sixty60 has you covered

9 Apr 2026

EXCLUSIVE: The rise of AI-driven hyper-personalisation loyalty programmes

Banking & Finance

EXCLUSIVE: The rise of AI-driven hyper-personalisation loyalty programmes

Salomon Erasmus 10 Apr 2026

Demystifying AI: How technology is shaping tourism today

Tourism & Travel

Demystifying AI: How technology is shaping tourism today

Robin Fredericks 9 Apr 2026

Why businesses are rethinking their CMS investments in 2026

Digital

Why businesses are rethinking their CMS investments in 2026

Issued by Bluegrass Digital 8 Apr 2026

Why relevance, not reach, is the real driver of email performance

Everlytic Communication Insights

Why relevance, not reach, is the real driver of email performance

Cristelle Snyman, Issued by Everlytic 7 Apr 2026

Why most luxury safari lodges are losing repeat guests — and don’t even know it

Tourism

Why most luxury safari lodges are losing repeat guests — and don’t even know it

Samkeliso Nkwanyane, Issued by Sam Hospitrain Training 7 Apr 2026

Rethinking retail is now crucial for consumers and independent retailers

Retailers

Rethinking retail is now crucial for consumers and independent retailers

Ed von Gericke 7 Apr 2026

The can you can't buy: Checkers Sixty60's surprise-and-delight strategy

Retail Marketing

The can you can't buy: Checkers Sixty60's surprise-and-delight strategy

1 Apr 2026

Artificial intelligence is reshaping customer experience at every touchpoint, but brands that win will be those that balance smart automation with genuine human connection. (Image supplied)

Artificial Intelligence

5 ways AI is transforming CX

Terena Chetty 27 Mar 2026

Gen Z is driving the coffee revolution in South Africa

FMCG

Gen Z is driving the coffee revolution in South Africa

Domaine Rautenbach 25 Mar 2026

New Gen 2026: The architecture of marketing and tech leadership

Marketing

New Gen 2026: The architecture of marketing and tech leadership

Issued by New Gen Awards 23 Mar 2026

For South Africans, being online and living life have become the same thing

Research

For South Africans, being online and living life have become the same thing

Issued by KLA 18 Mar 2026

As AI becomes the norm, humanity becomes the advantage

Artificial Intelligence

As AI becomes the norm, humanity becomes the advantage

Koo Govender, Issued by Advertising Media Forum 16 Mar 2026

How SMEs can use AI for product development

SMEs

How SMEs can use AI for product development

Jeremy Lang, Issued by Business Partners Limited 10 Mar 2026

Primedia unveils transformative digital vision at industry showcase

Radio & Audio

Primedia unveils transformative digital vision at industry showcase

Issued by Primedia Broadcasting 5 Mar 2026

Driving modern conference success through tech and connection

MICE

Driving modern conference success through tech and connection

Matshidiso Kekana 5 Mar 2026

Cape wine estates poised for luxury tourism boom, says Vergenoegd Löw owner

Tourism

Cape wine estates poised for luxury tourism boom, says Vergenoegd Löw owner

3 Mar 2026

Dr Vuyo Nyembezi, digital transformation leader, SABC, examines the trends powering public broadcasting

Media

#BizTrends2026 | SABC’s Dr Vuyo Nyembezi: Trends powering the next era of public broadcasting

Dr Vuyo Nyembezi 3 Mar 2026

Supplied image: Johan De Ru, Head: Education Sector at Standard Bank Business and Commercial Banking South Africa

Trends

#BizTrends2026 | Standard Bank's Johan De Ru: Navigating the 4IR - SA’s digital leap in education

Johan De Ru 25 Feb 2026

How integration is reshaping luxury medical tourism

Tourism

How integration is reshaping luxury medical tourism

23 Feb 2026

Advertising

Warc Report | Netflix's ad expansion could double revenue by 2026

19 Feb 2026

Can banks restore trust after app failures shake customer confidence?

Banking & Finance

Can banks restore trust after app failures shake customer confidence?

Nitesh Singh 17 Feb 2026

Bonita Christie, business unit director, Publicis Commerce Experiential, says for brands, Q1 is the most strategically valuable quarter of the year (Image source: © 123rf )

Marketing

Exclusive | Experiential marketing: The key to the golden quarter

Bonita Christie 17 Feb 2026

How to start and run a successful B&B, guest house or boutique hotel

Skills Training

How to start and run a successful B&B, guest house or boutique hotel

Issued by Sam Hospitrain Training 16 Feb 2026

Musa Kalenga, group CEO of Brave Group

Trends

#BizTrends2026 | Brave Group's Musa Kalenga: Why 2026 demands a new code of leadership

Musa Kalenga 13 Feb 2026

Cape Union Mart and Offernet turn real-time weather into revenue

Advertising

Cape Union Mart and Offernet turn real-time weather into revenue

Issued by Offernet 26 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Retail

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

Retailers embrace tokenisation for secure, personalised customer experiences

Banking & Finance

Retailers embrace tokenisation for secure, personalised customer experiences

Peter Ludi 11 Feb 2026

Converge Africa 2026 confirms latest headline sponsors

Digital

Converge Africa 2026 confirms latest headline sponsors

Issued by Converge Africa 10 Feb 2026

Khomotjo Mashele, head of product: high schools at Spark Schools

Trends

#BizTrends2026 | Spark Schools' Khomotjo Mashele: Personalised pathways for a changing world

Khomotjo Mashele 9 Feb 2026

Dr Stan du Plessis, CEO at Stadio Higher Education

Trends

#BizTrends2026 | Stadio's Dr Stan du Plessis: 4 forces reshaping higher education in South Africa

Stan du Plessis 6 Feb 2026

Bibi Bonnecwe, Executive Creative Director at Brave Group looks at why in 2026 human truths matter more than marketing trends (Image supplied)

Advertising

#BizTrends2026 | Brave Group’s Bibi Bonnecwe: Why human truths matter more than marketing trends

Bibi Bonnecwe 5 Feb 2026

Woolworths introduces MyDifference: A new era in customer loyalty

Retailers

Woolworths introduces MyDifference: A new era in customer loyalty

5 Feb 2026

South African consumers reset the rules for FMCG

FMCG

South African consumers reset the rules for FMCG

Zak Haeri, Issued by NielsenIQ 5 Feb 2026

Loyalty meets blockchain: A new era for customer rewards

Banking & Finance

Loyalty meets blockchain: A new era for customer rewards

Rory Bosman 4 Feb 2026

Beyond Points: AI rewrites the rules of retail loyalty

Retail Marketing

Beyond Points: AI rewrites the rules of retail loyalty

Mosa Ntwampe, Issued by Brave Group 4 Feb 2026

Trends

#BizTrends2026 | UCT Online High School's Tessa Venter: Engagement, agency, and AI - the academic benchmarks of 2026

Tessa Venter 2 Feb 2026

#BizTrends2026 | TTC Tour Brands’ Kelly Jackson: Steering the future of travel in an AI world

Trends

#BizTrends2026 | TTC Tour Brands’ Kelly Jackson: Steering the future of travel in an AI world

Kelly Jackson 2 Feb 2026

Financial media networks bring commerce media to consumer banks, transforming customer engagement into a new growth stream (Image source: © 123rf )

Banking

Banks cash in on the retail media gold rush

29 Jan 2026

Mobile-first shopping dominates as SA's e-commerce surges

Trends

Mobile-first shopping dominates as SA's e-commerce surges

29 Jan 2026

The ninth edition of VML’s Tomorrow’s Commerce report looks to shopper behaviour in 2026 and far beyond. The big take-out? Technology isn’t slowing down, but the humans are rebelling (Image supplied)

Advertising

#BizTrends2026 | VML’s Tomorrow’s Commerce: Technology isn’t slowing down but the humans are rebelling

VML 28 Jan 2026

Mathew Kirkland

Trends

#BizTrends2026 | Reddam House's Mathew Kirkland: Personalised learning is shifting from theory to reality

Mathew Kirkland 28 Jan 2026

The Davos blind spot: Why Africa’s AI opportunity lies in its complexity

Marketing

The Davos blind spot: Why Africa’s AI opportunity lies in its complexity

Musa Kalenga, Issued by Brave Group 27 Jan 2026

#BizTrends2026 | IAB SA’s Chris Borain: Continuous learning - digital marketing’s most powerful advantage

Digital

#BizTrends2026 | IAB SA’s Chris Borain: Continuous learning - digital marketing’s most powerful advantage

Chris Borain 27 Jan 2026