Customer surveys | Bizcommunity

Customer surveys | Bizcommunity

News

The loyalty effect! New report alert: What 6 billion emails say about rewards

Research

The loyalty effect! New report alert: What 6 billion emails say about rewards

Issued by Everlytic 23 Jul 2025

Speedy problem resolution, the biggest driver of CX quality

Marketing

Speedy problem resolution, the biggest driver of CX quality

Issued by Semaphore Communications 7 Aug 2024

Empowering entrepreneurs towards investment-readiness

SMEs

Empowering entrepreneurs towards investment-readiness

Issued by Edge Growth 2 Aug 2023

Digital

Is your business still connected to your customers in a digital world?

Sarthak Rohal 6 Sep 2021

Hyper-personalisation in retail. Are we there yet?

E-commerce

Hyper-personalisation in retail. Are we there yet?

Rob Noble 9 Jul 2021

#PulpNonFiction: An ideal customer

#PulpNonFiction

#PulpNonFiction: An ideal customer

Bronwyn Williams 19 Apr 2021

MyCiTi offers more direct routes, 29 new bus stops

Public Transport

MyCiTi offers more direct routes, 29 new bus stops

8 Oct 2018

Woolworths trials recycling vending machine in Cape Town store

Retailers

Woolworths trials recycling vending machine in Cape Town store

8 Aug 2018

AutoTrader points to commuter bikes as key to mobility freedom in SA

Motorsport

AutoTrader points to commuter bikes as key to mobility freedom in SA

Issued by AutoTrader 29 Jun 2018

BlogDeBanderas via

Travel

Cape Town airport set to get quieter as it cuts boarding calls

28 Feb 2018

Tigo’s chief technical and information officer, Jerome Albou addresses senior editors from Tanzanian media during the workshop on Tigo’s network modernisation initiative. The workshop was conducted at Tigo Headquarters in Dar es Salaam. Credit: Tigo

Mobile

Tigo announces upgrade and expansion of services

31 Jul 2017

#eComConfex: A crash course in cross-border e-commerce

E-commerce

#eComConfex: A crash course in cross-border e-commerce

Lauren Hartzenberg 27 Feb 2017

CRM

Slick complaint resolution tactics

Wynand Smit 24 Oct 2016

Branding

Understanding a brand and connecting it digitally

Jarred Mailer-Lyons 2 Jun 2016

Solving the hardest problem in marketing - multi-channel attribution

Marketing

Solving the hardest problem in marketing - multi-channel attribution

Michal Wronski 9 Jul 2015

Retail giant makes IT a Remedy Force of habit

ICT

Retail giant makes IT a Remedy Force of habit

11 Jun 2015

Retail industry's mojo is mobile devices

E-commerce

Retail industry's mojo is mobile devices

26 Feb 2015

Top-10 contact centre strategies

ICT

Top-10 contact centre strategies

Martina Knappe 22 May 2014

Cape Town features in TripAdvisor's Top 25 Hotels for Service

Hospitality

Cape Town features in TripAdvisor's Top 25 Hotels for Service

17 May 2014

Harness the power of your customers' testimonials

Sales

Harness the power of your customers' testimonials

John Boe 6 Oct 2011

Redefining internal communication to improve customer service

CRM, CX, UX

Redefining internal communication to improve customer service

Daniel Munslow 29 Apr 2011

Retailers

Doubt over Woolies pharmacy roll-out

Nicola Mawson 16 Feb 2009

Marketing

Service cultures need more than lip service

John Bradfield 27 Jul 2004

Retail

Free trial: new online customer feedback service for retailers

Issued by People Surveys 26 May 2004