Customer loyalty | Bizcommunity

Customer loyalty | Bizcommunity

News

All the 2025 Prism Award winners

PR & Communications

All the 2025 Prism Award winners

20 Oct 2025

Celebrating SA’s real MVPs

HR

Celebrating SA’s real MVPs

Jeremy Lang, Issued by Business Partners Limited 16 Oct 2025

Rand Merchant Bank (private banking category) is the Ask Africa Orange Index 2025 overall winner

CRM, CX, UX

SA consumer is rebalancing under money-related stress

15 Oct 2025

AI is reshaping the retail industry one code at a time

Technology

AI is reshaping the retail industry one code at a time

Niel Coetzee 9 Oct 2025

Good service is proactive: A new standard for customer experience

CRM

Good service is proactive: A new standard for customer experience

Bruce von Maltitz 6 Oct 2025

Why customers prefer information over the hard sell

Marketing

Why customers prefer information over the hard sell

Issued by G&G Advocacy 1 Oct 2025

Loyalty programmes are transforming into lifestyle ecosystems

CRM

Loyalty programmes are transforming into lifestyle ecosystems

19 Sep 2025

The secret behind Mambos' retail success

Fashion & Homeware

The secret behind Mambos' retail success

16 Sep 2025

SA importers turn to resilience, partnerships amid trade turbulence

Logistics & Transport

SA importers turn to resilience, partnerships amid trade turbulence

12 Sep 2025

2025 Diners Club Barista of the Year announced

Exhibitions & Events

2025 Diners Club Barista of the Year announced

8 Sep 2025

Euphoria Telecom's national marketing manager, Lauren Pybus.(Image supplied)

Marketing

5 B2B marketing strategies to outsmart AI and win your audience

3 Sep 2025

Here's why retailers are cashing in on the ‘snack happiness’ economy

Retailers

Here's why retailers are cashing in on the ‘snack happiness’ economy

27 Aug 2025

Beyond points: How South Africa’s loyalty leaders are raising the game in 2025

Research

Beyond points: How South Africa’s loyalty leaders are raising the game in 2025

Issued by Everlytic 19 Aug 2025

Retail Marketing

Jamie Oliver champions a healthier lifestyle with Checkers’ Simple Truth brand

18 Aug 2025

Achievement Awards Group scoops RPI Pinnacle Award at 2025 Best Practice Standards Awards

Marketing

Achievement Awards Group scoops RPI Pinnacle Award at 2025 Best Practice Standards Awards

Issued by Achievement Awards Group 15 Aug 2025

Retailers ditch vendor lock-in for flexibility in a booming market

Retail Services

Retailers ditch vendor lock-in for flexibility in a booming market

Peter Ludi 13 Aug 2025

African Bank and Pace Car Rental drive customer value with Audacious Rewards partnership

Commercial & Industrial

African Bank and Pace Car Rental drive customer value with Audacious Rewards partnership

Issued by Pace Car Rental 1 Aug 2025

Clicks ClubCard celebrates 30 years of innovation

Retail Services

Clicks ClubCard celebrates 30 years of innovation

29 Jul 2025

Marketing

South Africa's consumer outlook 2025-2027: What businesses need to know

28 Jul 2025

Maximise customer loyalty with the right combination of rewards

CRM

Maximise customer loyalty with the right combination of rewards

Andrew Solomon 24 Jul 2025

Sustainability becomes more urgent as consumers vote with their wallets

Marketing

Sustainability becomes more urgent as consumers vote with their wallets

Andrew Turner, Issued by Incubeta 21 Jul 2025

Why most loyalty programmes fail to turn customers into lifelong fans

CRM

Why most loyalty programmes fail to turn customers into lifelong fans

Riaz Galant 15 Jul 2025

Thirst Academy shakes up the industry with nationwide launch of WSET and flagship bar courses

Food & Wine

Thirst Academy shakes up the industry with nationwide launch of WSET and flagship bar courses

Issued by Thirst Bar Services 10 Jul 2025

African journalists awarded grants to tackle critical health issues

Media

African journalists awarded grants to tackle critical health issues

8 Jul 2025

Digital platforms are redefining the next frontier of retail

Retail

Digital platforms are redefining the next frontier of retail

Blake Raubenheimer 3 Jul 2025

How to drive customer engagement through data unification in SA

CRM

How to drive customer engagement through data unification in SA

Kunal Badiani 25 Jun 2025

Source: © 123rf Ann Nurock examines why relationships still matter in business in today’s tech-heavy world

Advertising

EXCLUSIVE: Ann Nurock: Why relationships still matter, particularly in the age of AI

Ann Nurock 4 Jun 2025

Consumers want insights: the shift from hard selling to educational marketing

Sales

Consumers want insights: the shift from hard selling to educational marketing

21 May 2025

Jaguar Land Rover seeks new ad agency following recent rebrand

Advertising

Jaguar Land Rover seeks new ad agency following recent rebrand

13 May 2025

Instant delivery: How SA logistics is transforming to meet consumer demands

Logistics & Transport

Instant delivery: How SA logistics is transforming to meet consumer demands

Robin Fredericks 25 Apr 2025

Retailers urged to self-enable and stay ahead in tech efficiency

Technology

Retailers urged to self-enable and stay ahead in tech efficiency

Peter Ludi 23 Apr 2025

Happy Pay collabs with Peach Payments for zero-deposit BNPL solutions

Banking & Finance

Happy Pay collabs with Peach Payments for zero-deposit BNPL solutions

16 Apr 2025

Customer Loyalty: Unpacking the key trends driving loyalty program design in 2025

Marketing

Customer Loyalty: Unpacking the key trends driving loyalty program design in 2025

Gordon Wilson, Issued by Achievement Awards Group 13 Jan 2025

A Contact Centre Game Changer: QA + AI = Kwaai

Marketing

A Contact Centre Game Changer: QA + AI = Kwaai

Noori Allie, Issued by Achievement Awards Group 17 Feb 2025

Advertising

Tumi Rabanye | How advertising strategy acts like a brand's nervous system

Tumi Rabanye 1 Apr 2025

Unpopular opinion by a CEO: Hyper-personalised marketing is just digital stalking

Marketing

Unpopular opinion by a CEO: Hyper-personalised marketing is just digital stalking

Issued by Wetpaint Advertising 1 Apr 2025

Africa’s mobile payment boom demands robust security to safeguard growth

Cybersecurity

Africa’s mobile payment boom demands robust security to safeguard growth

Jarryd Jensen, Issued by Tishala Communications 27 Mar 2025

The future of marketing is storified

Marketing

The future of marketing is storified

Candy Dempers, Issued by MediaHeads 360 27 Mar 2025

Unlocking success: 5 ways to optimise customer-centricity

SMEs

Unlocking success: 5 ways to optimise customer-centricity

Jeremy Lang, Issued by Business Partners Limited 20 Mar 2025

Keeping it authentic: Why being real wins every time

Digital

Keeping it authentic: Why being real wins every time

Issued by We Do Digital 10 Mar 2025

Source: TymeBank and Kazang Pay.

Financial Services

Kazang and TymeBank team up to transform financial access in underserved communities

Katja Hamilton 6 Mar 2025

Banking

2025 CE Index reveals top performers in banking customer satisfaction

28 Feb 2025

Source: Supplied

Viticulture & Oenology

Vergenoegd Löw launches Heritage Circle Wine Club

27 Feb 2025

Optiva is taking Gemini-powered agentic AI-powered BSS to MWC

Telecoms & Networks

Optiva is taking Gemini-powered agentic AI-powered BSS to MWC

18 Feb 2025

Bronwyn Pretorius, Ackermans' new CMO, champions retail innovation in SA

Retail Marketing

Bronwyn Pretorius, Ackermans' new CMO, champions retail innovation in SA

Evan-Lee Courie 12 Feb 2025

#BizTrends2025: 7 trends for retailers to '2020-thrive'

Trends

#BizTrends2025: 7 trends for retailers to '2020-thrive'

Evan-Lee Courie 6 Feb 2025

#BizTrends2025: Penquin’s Tyrell Stevens - Predictive personalisation transforming digital marketing

Digital

#BizTrends2025: Penquin’s Tyrell Stevens - Predictive personalisation transforming digital marketing

Tyrell Stevens 23 Jan 2025

Construction & Engineering

How to reflect your brand identity through thoughtful office design

Issued by Trend Group 17 Jan 2025