Township CX Report | Bizcommunity

Township CX Report | Bizcommunity

News

Artificial Intelligence

Your brand is already being judged by an AI that has never read your press release

Nkateko Khosa, Issued by Brave Group 29 Apr 2026

RAPT BizTrendsTV | Mongezi Mtati: Local is better

BizTrendsTV

RAPT BizTrendsTV | Mongezi Mtati: Local is better

Danette Breitenbach 25 Nov 2025

In the final RAPT BizTrendsTV episode of the year, we turn the tables on trends, as host (Left) Bronwyn Williams moves from host to guest, interviewed by Bizcommunity editor, (Right) Danette Breitenbach (Image composite by Ruth Cooper © Bizcommunity)

BizTrendsTV

RAPT BizTrendsTV | The Headline Act: Turning the tables

11 Nov 2025

Township shoppers go strategic: 2025 CX Report reveals shifting loyalties

CRM, CX, UX

Township shoppers go strategic: 2025 CX Report reveals shifting loyalties

Issued by Rogerwilco 7 Oct 2025

Luyanda Mazibuko, SEM's creative production manager, asks how homegrown brands can actually tap into the hearts of the diverse South African market? (Image supplied)

Marketing

#ProudlySA: How local brands can win the hearts of South African consumers

Luyanda Mazibuko 1 Oct 2025

2025 township consumer trends: Price-conscious, local-first, social-driven

CRM, CX, UX

2025 township consumer trends: Price-conscious, local-first, social-driven

Issued by Rogerwilco 30 Sep 2025

The 2025 Township CX Report reveals how township consumers are changing shopping habits that challenge conventional marketing wisdom (Image supplied) (Source: © Unsplash

Marketing

Exclusive | 2025 Township CX Report: 3 critical shifts for brands and retailers

Mongezi Mtati 17 Sep 2025

The Township Marketing Podcast: Stories and strategies for marketing success in kasi commerce

Podcasts

The Township Marketing Podcast: Stories and strategies for marketing success in kasi commerce

Issued by Rogerwilco 20 Aug 2025

How GoodApp plans to formalise SA’s informal service sector

Informal Retailing

How GoodApp plans to formalise SA’s informal service sector

Shaheen Price 17 Mar 2025

Retail

From local is lekker to hyper-localisation: Township consumer trends to watch this festive season

Mongezi Mtati 12 Dec 2024

The 2024 Township CX Report is here

Research

The 2024 Township CX Report is here

21 Nov 2024

2024 Township CX Report: Insights for brands navigating South Africa's township economy

CRM, CX, UX

2024 Township CX Report: Insights for brands navigating South Africa's township economy

Issued by Rogerwilco 20 Nov 2024

Marketing

Discover key township consumer trends: Free webinar on authenticity, connectivity and brand support

Issued by Rogerwilco 12 Nov 2024

SA's township economy: where e-commerce meets opportunity and challenge

E-commerce

SA's township economy: where e-commerce meets opportunity and challenge

31 Oct 2024

To reach your audience’s heart, speak their language

Marketing

To reach your audience’s heart, speak their language

Amber Sambo 3 Jun 2024

Don't sleep on the untapped power of community radio

Radio & Audio

Don't sleep on the untapped power of community radio

Issued by Motherland OMNi 25 Apr 2024

Reaching the township shopper where they shop

Marketing

Reaching the township shopper where they shop

Issued by Brandright 10 Apr 2024

The township economy is a boon for savvy brands who know how to reach it

Marketing

The township economy is a boon for savvy brands who know how to reach it

Issued by Brandright 4 Mar 2024

Retail

#TheTownshipCXReport: Brands scale down product sizes to entice budget conscious consumers

Karabo Ledwaba 8 Jun 2023

2023 Annual Township CX Report launches on 7 June

CRM, CX, UX

2023 Annual Township CX Report launches on 7 June

Issued by Rogerwilco 18 May 2023

Don't discount low-cost retail in South Africa

Retailers

Don't discount low-cost retail in South Africa

Faheem Hoosen 29 Mar 2023

Distribution

4 ways to beat tricky last-mile deliveries in SA townships this Black Friday

15 Nov 2022

Supplied. The township is a place of thriving entrepreneurship

Retail

Digital Marketers don't forget to look up

Craig Hannabus 27 Jun 2022

Research

Achieving brand success in SA's dynamic township market - report

22 Jun 2022

2022 annual Township CX Report launches in June

Marketing

2022 annual Township CX Report launches in June

Issued by Rogerwilco 23 May 2022