She adds that an unmotivated sales force will not deliver and if they fail, the business is unlikely to survive.
She gives the following 5 ways to motivate your sales force:
It’s important to remember that everybody is different. Different personalities are driven by different things. Finding a way to inspire everyone can be tough, but according to Ronica these tried and tested strategies have not only seen Talksure grow exponentially over the past few years but have also seen them recognised as the Best Large Sized Contact Center at the 2019 EMEA Contact Center World Awards, held in Vienna, Austria earlier this year.
She adds that there are lot of factors that affect motivation – both internal and external. “Everyone won’t be motivated all the time; we are human and even the most ambitious, tenacious individuals will experience highs and lows. It is because of this that I believe that the first point – trust – is the foundation of a motivated sales force; all the other tips I have given you will simply not work outside of trust. So, put that first and the rest will follow,” Ronica concludes.