Dealer Network General Manager

Location:	East Rand
Reference:	#DT000408/TM
Company:	SydSen Recruit

Our client in the commercial trucking industry is looking for a dealer network general manager in the Gauteng, East Rand area.

Requirements:

• Tertiary sales qualification
• Minimum five years’ experience in a similar role
• Code 8 licence and own vehicle
• Excel, Word, PPT proficiency
• Commercial truck industry experience

Responsibilities:

• Take control of policies and procedures pertaining to dealer business to ensure specialist knowledge exists to assist and advise branch and dealer staff quickly within the sales and aftersales departments.
• Monitor available training offered by the company to the dealer network to ensure consistent training attendance by the company branch and dealer staff.
• Assist DPs with setting up training plans to upskill staff members to create a strong team.
• Participate in relevant training programmes to ensure continued competence within business is professionally carried out.
• Assist with mentoring internal staff to ensure staff backup plans are in place.
• Monitor staff morale at dealers and branches, addressing any problem areas that could hamper the company brand.
• Manage work efficiently with clear communication.
• Strive to ensure a high-quality work ethic exists at all times to improve skills and the dealer and branch staff.
• Assist dealers in achieving 100% vehicle sales targets.
• Manage financial budgets and asset control, ensuring planning and cost-saving measures remain within allocated operational budgets.
• Ensure dealer debtor’s books are controlled, with all payments for parts and vehicle stock settled within the required policy time frame.
• Ensure asset vehicle management for loan and demo unit usage adheres to agreed parameters and no overdue usage is allowed.
• Visit dealers in the region at least five times a year, providing feedback per visit template report and highlighting any areas of concern for further resolution.
• Assist dealers in developing business plans with measurable goals to improve all aspects of their business.
• Follow up on action plans monthly and quarterly.
• Assist dealers in resolving any business problems using the PDCA cycle and help implement countermeasures through the company's head office.
• Collaborate with the internal marketing team to ensure all marketing efforts are successfully implemented at dealers to promote the company’s brand awareness and leverage sales.
• Monitor customer complaint resolutions to manage the brand positively.
• Visit branches and dealers to help retain and obtain accounts during alternate dealer visits.
• Acquire specialist knowledge within specialised segments and act as a specialist agent both internally and within the dealer network.
• Establish dealer network teams and regular training sessions.
• Establish management processes and monitor their implementation.

Please note that only candidates with the required experience will be considered and contacted. If you are not contacted within four weeks, kindly consider your application unsuccessful.

Apply online now at: www.sydsenrecruit.com

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Posted on 25 Sep 15:22, Closing date 31 Oct