Lead Administrator

Position: Lead Administrator – Residential Development Sales
Company: Rainmaker Marketing
Location: Umdloti, KwaZulu-Natal
Employment Type: 3 month fixed term contract


Overview
Rainmaker Marketing is seeking a highly organised, dynamic, and service-driven Lead Administrator to support our residential development sales teams across South Africa. This role is ideal for someone who is vibrant, well-spoken, confident, and passionate about delivering exceptional client experiences while maintaining strong administrative oversight.

The lead administrator will play a central role in managing, nurturing, and coordinating all incoming leads, ensuring prompt contact, accurate information, seamless scheduling, and strong support for the national sales team.

Key responsibilities

Lead management and client engagement

• Make first contact with all new leads within 24 hours of generation, delivering excellent customer service to ensure satisfaction.
• Provide potential buyers with accurate information on residential developments via phone, WhatsApp, and email.
• Manage, update and track all lead profiles and life cycles via CRM systems.
• Coordinate, schedule, and manage site appointments for the sales team nationally.
• Maintain clear and consistent communication between the sales team, clients, and internal departments.

Administrative and reporting support

• Prepare and maintain lead reports, engagement metrics, and administrative status updates for developers and stakeholders.
• Provide feedback to the lead-generation team and support the sales team as required.
• Assist with general administrative duties to ensure smooth workflow and accurate record-keeping.
• Travel when required for meetings, launches, or sales events.

Qualifications and experience

• Bachelor’s degree in business, marketing, or a related field (preferred).
• Minimum of 2 years’ experience in an administrative role within a sales or customer service environment.
• Proficiency in MS Office and CRM software.
• Excellent communication and interpersonal skills.
• Strong organisational abilities with exceptional attention to detail.
• Ability to multitask, work under pressure, and meet tight deadlines.
• Team-oriented, professional, and confident.

To apply

Please email your CV to az.oc.gnitekramrekamniar@latnahS.

Posted on 18 May 11:46, Closing date 17 Jul