Production and Operations Manager - Design and Display Industry

Rocket Creative Design & Display is looking for an exceptional production and operations manager to lead our daily operations and drive critical business outcomes. This central role demands a proactive leader who can masterfully oversee all production and procurement, ensuring our teams work in perfect synergy.

Collaborating closely with the Managing Director, you'll be instrumental in controlling production output, guaranteeing projects are delivered on time, within budget, and to the highest quality.

Beyond production, you'll ensure efficient day-to-day business management, including robust financial and staff oversight."

Key responsibilities

1. Business operation management

• Working directly with the managing director on day-to-day operations and planning
• Keep teams aligned and ensure clear communication between departments
• Lead daily and weekly planning meetings to review production schedules, set goals, and resolve issues
• Track overall job progress to ensure deadlines are met
• Identify operational bottlenecks and implement practical, cost-effective solutions

2. Production oversight

• Oversee the full production process, from planning to delivery
• Monitor production performance and quality on the floor daily
• Work closely with production managers to stay ahead of delays, technical issues, or staffing challenges
• Organise training where needed to help improve team skills and production methods
• Maintain high standards of quality control across all departments

3. Procurement and financial oversight

• Manage supplier relationships and monitor purchasing activity
• Work with the procurement team to source materials and negotiate pricing
• Review and approve supplier invoices and purchase orders
• Monitor project costs to keep spending within approved budgets
• Consolidate month end cashflow of incoming payments vs outgoing supplier payments
• Work with accountant to ensure all supplier documents are receive timeously I.E month end statements, invoices.

4. Cross-department collaboration

• Keep communication flowing between design, production, procurement, print, and finance teams
• Review designs/solutions for feasibility and suggest adjustments based on production capabilities
• Ensure that project execution stays aligned with the original creative intent
• Look for ways to improve how departments work together

Key strengths

• Clear decision-making under pressure
• Strong leadership and communication
• Strong financial and budgetary skills
• Hands-on approach to problem-solving
• Good eye for detail and quality
• Skilled in managing staff and guiding team development
• Able to handle multiple jobs and deadlines at once
• Comfortable in both office and workshop environments
• Capable of building strong relationships with clients and suppliers
• Proactive when it comes to improving systems and workflows

Technical skills

• Strong in Microsoft Office (Excel, Outlook, Word, PowerPoint, Teams)
• Proficient in Adobe Illustrator, Photoshop, and InDesign
• Comfortable using CorelDraw and SketchUp
• Basic understanding of SolidWorks
• Experienced with VCarve Pro for CNC machines
• Familiar with large-format printing, including HP Latex printers and RIP software
• Worked with project management tools like ProWorkflow or similar platforms

Working conditions

• Full-time role; some extended hours during busy periods
• Regular movement between office, production floor, and print areas
• Occasional off-site client meetings or industry events

Reporting structure

• Reports directly to the managing director
• Direct reports include production supervisors, print head, procurement lead, team leaders
• Works closely with: design team, account managers, and production staff

Posted on 04 Jun 11:47, Closing date 3 Aug