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Telviva, formerly Connection Telecom, is a market leader in cloud-based communications for business. Seamlessly integrating voice, video and chat in one intelligent platform, Telviva enables you to have better quality conversations with customers, suppliers and staff.
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Three key considerations for a great business communications platform - Stability, functionality and innovationThe world is evolving at breakneck speed, and the world of unified communications is no different, with innovations catapulting us into an exciting future with augmented reality and the ability to build rich, textured value for users. 13 Oct 2021 Read more

In a mobile workforce, the new gold standard is synchronicityIt is underpinned by building a runway to the cloud based on synchronicity 14 Sep 2021 Read more

AI is not a panacea to all business problems but is key to augmenting conversational communicationsAI and machine learning are useful tools in a war chest to improve a host of processes, not least customer service, say leading executives in SA 24 Aug 2021 Read more

A single view of all communications channels is crucial to retain and grow the customer baseThe business world has spoken about the need for unified communications platforms for more than a decade, and for good cause. In an era where instant gratification rules the roost, the absence of a single view of all communication results in organisations quite literally leaving new business on the table and losing existing customers to competitors. 12 Jul 2021 Read more

Omnichannel: a single point of contact to build successful customer relationshipsAs organisations around the world come to terms with the biggest disruption in living memory, the fundamentals of a successful business remain intact, and one of the most important of these pillars is relationships. 1 Jun 2021 Read more


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0878 200 200
az.oc.avivlet@ofni
www.telviva.co.za