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South Africa

Results for retaining+customers

News

Navigating the future of customer loyalty
Retail
Navigating the future of customer loyalty

Nolan Daniel 15 Apr 2024

The human face of retail: balancing tech and people can elevate retailers
Retail
The human face of retail: balancing tech and people can elevate retailers

Peter Ludi 13 Feb 2024

Understanding the rise of food delivery services in South Africa – KLA consumer insights
Marketing & Media
Understanding the rise of food delivery services in South Africa – KLA consumer insights

Issued by KLA 22 Nov 2023

Retaining and growing customers in a tough economic climate
Retail
Retaining and growing customers in a tough economic climate

Clara Wicht 10 Nov 2023

Ask Afrika Orange Index 2023 survey reveals that CX becoming crucial for business success
Marketing & Media
Ask Afrika Orange Index 2023 survey reveals that CX becoming crucial for business success

Issued by Ask Afrika 10 Oct 2023

Source:
Marketing & Media
10 tips for creating more impactful newsletters

Nadia Moore 9 Oct 2023

Mark Mwongela, sales development director for PayPal, Africa.
Retail
PayPal's 4 tips to enhance buyer experience on payment platforms

10 Aug 2023

Spending habits of SA's taxi commuters unpacked
Retail
Spending habits of SA's taxi commuters unpacked

19 May 2023

Building customer loyalty using click-and-collect
Logistics & Transport
Building customer loyalty using click-and-collect

9 May 2023

Source: Supplied. Clinton Abbott, head of product management at SunTec.
Finance
#BizTrends: Dynamic segmentation will be the key to banks winning the customer experience in 2023

Clinton Abbott 17 Feb 2023

Source: © Pixabay The latest research from the CMO Council finds that 83% of marketers say optimising media and audience for in-flight campaigns is either extremely (40%) or very (43%) important
Marketing & Media
2 out of 3 marketers lack confidence in media marketing and advertising strategy

11 Jan 2023

Image supplied.
Marketing & Media
What does the ideal customer look like?

Brent Haumann 22 Dec 2022

Source © Everything Possible 71% of consumers feel more strongly about the hybrid experience that blends physical and digital interaction with companies
Marketing & Media
Current CX strategies for winning and retaining customers fall short

22 Dec 2022

How independent hotels in South Africa can boost revenue this summer
Tourism & Travel
How independent hotels in South Africa can boost revenue this summer

22 Nov 2022

Source:
Retail
4 ways digital innovation gives retail customers what they crave

John Watling 19 May 2022

Retail
2021 Trends in Ecommerce

Issued by Ecentric Payment Systems 15 Nov 2021

Evolving the sponsor/rights holder dynamic
Marketing & Media
Evolving the sponsor/rights holder dynamic

Monique Vrey, Issued by Levergy 13 Oct 2021

Customer experience reimagined post-Covid
Finance
Customer experience reimagined post-Covid

Katlego Tong, Issued by Israel Trade Office to South Africa 14 Jun 2021

Source:
Marketing & Media
Servicing the customer of the future

John Sanei 13 May 2021

The rebirth of email as a marketing tool
Entrepreneurship
The rebirth of email as a marketing tool

Karyn Strybos 17 May 2021

Photo by ???? | @purzlbaum on
Retail
Customer satisfaction in the last mile is key to retaining customers

19 Jun 2020

Satisfying demand during the Covid-19 crisis - guidelines for SA's e-tailers
Retail
Satisfying demand during the Covid-19 crisis - guidelines for SA's e-tailers

Dr Nicole Cunningham 18 May 2020

E-commerce is key to business survival
Entrepreneurship
E-commerce is key to business survival

23 Mar 2020

PayGate anticipates a 30% increase in sales in SA, this Black Friday
Retail
PayGate anticipates a 30% increase in sales in SA, this Black Friday

18 Oct 2019

Image credit: Charisse Kenion on Unsplash
Marketing & Media
Designing for B2B customer experience

Wade Fraser 17 Jul 2019

Summit highlights the vital importance of digital solutions
ICT
Summit highlights the vital importance of digital solutions

25 May 2019

Data governance, CX and a tale of data in the insurance industry
ICT
Data governance, CX and a tale of data in the insurance industry

Gary Allemann 12 Apr 2019

Gary Allemann, MD of Master Data Management
Finance
Governance, CX and a tale of data in the insurance industry

Gary Allemann 12 Apr 2019

6 ways to win with CX
Retail
6 ways to win with CX

Eben Esterhuizen 8 Feb 2019

Topaz Booysen, head of marketing at Popimedia.
Marketing & Media
#BizTrends2019: We're in denial about the death of loyalty

Topaz Booysen 24 Jan 2019

Digital Media Africa conference set to gather African publishers
Marketing & Media
Digital Media Africa conference set to gather African publishers

3 Oct 2018

Remaining relevant in an ever-evolving tourism industry
Tourism & Travel
Remaining relevant in an ever-evolving tourism industry

4 May 2018

New technologies are invading fashion boutiques. Credit: Pinsetti/Pixabay
Retail
Digital by design: how technology is breathing new life into the fashion business

Céline Abecassis-Moedas and Valérie Moatti 25 Apr 2018

#MeettheMarketer: Are business consultancies the ad agencies of the future?
Marketing & Media
#MeettheMarketer: Are business consultancies the ad agencies of the future?

Louise Marsland 13 Nov 2017

Aftermarket auto shops need skilled artisans
Automotive
Aftermarket auto shops need skilled artisans

29 Aug 2017

rawpixel ©
Marketing & Media
The digital trends driving the future of marketing

Tom Manners 23 Aug 2017

GSB business course challenges myth of the struggling artist
Marketing & Media
GSB business course challenges myth of the struggling artist

Issued by UCT Graduate School of Business 21 Jul 2017

How technology is transforming South African retail
Retail
How technology is transforming South African retail

Vincent Naigeon 14 Jul 2017

Keeping the automotive show on the road amid declining new vehicle sales
Automotive
Keeping the automotive show on the road amid declining new vehicle sales

Mike Whitfield 12 Dec 2016

Olive Ndebele
Retail
A case for retaining customers during shopping centre redevelopment

18 Nov 2016

DHL acknowledges importance of customer service for African businesses
Logistics & Transport
DHL acknowledges importance of customer service for African businesses

12 Oct 2016

Importance of customer service for African businesses
Marketing & Media
Importance of customer service for African businesses

10 Oct 2016

Ensuring customer retention through the trust journey
Marketing & Media
Ensuring customer retention through the trust journey

11 Jul 2016

Telkom CEO, Sipho Maseko Picture: Martin Rhodes via Business Day
ICT
Employees to benefit from Telkom deal

Thabiso Mochiko 8 Jun 2016

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