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Working for a Business Optimization Systems Support within Telkom's Wholesale and Networks business/commercial division and provide performance statistics to senior and executive management.

Daily functions and outputs are, and include:

o Receiving and analyzing request for support/ project/ escalations
o Process information
o Validate information
o Source logical information/data
o Locate problem area
o Take necessary action and/or recommend type of action
o Follow-up if necessary
o Web and Windows Design
o Advanced Excel Reports and Analysis (Dashboards)
o Web and Windows Application
o Document results
o Development and Maintenance