Boasting the latest technology, the Call Centre complete with embedded data security measures to protect customer information and identity, has been designed to offer Tigo customers dedicated world-class service.
Migrating from E1 to the latest in Call Centre technology - the Session Initiation Protocol (SIP), allows for wide range of functionality and agility necessary to service Tigo’s 10 million-strong customer base.
APO is the sole press release wire in Africa, and the global leader in media relations related to Africa. With headquarters in Dakar, Senegal, APO owns a media database of over 150,000 contacts and the main Africa-related news online community.
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